Renaissance Spa
6405 Telegraph Rd Ste H-2, Bloomfield Hills, MI 48301
Reviews
05/11/2016
Provided by YP.comI wish I could give this place 0 stars. I have never been treated more rudely in my entire life. I had received a groupon for my birthday for a mani pedi and made an appointment. I was running late due to a situation that was out of my control (which I explained) and the receptionist told me that because I didn't show up for my appointment that my groupon was invalid and they wouldn't accept it (which is false because I called groupon and they cannot do that). The owner then took the phone and started to yell, and proceeded to tell me that I cannot make an appointment and SHUT THE PHONE IN MY FACE. I called back furious and she answered again and said "We will not give you our services" and SHUT THE PHONE AGAIN. That is no way to treat customers and I recommend you never give your business to such rude individuals. I'm calling groupon to redeem my money because I'd rather lose the money I paid for the mani pedi then ever give them my business again. DO NOT GO HERE.
03/13/2013
Provided by YPmobileI agree completely with the previous positive review. I have been going to this Spa for many years. The service is excellent. Natalie provides a talented and knowledgeable approach to skincare. The manicures and pedicures are carefully performed with excellent results. The many clients that have patronized this spa for so many years know that it is to be highly recommended.
11/15/2012
Provided by YP.comI have been a client of this spa since 1999. It really makes me upset when someone with one "groupon" ,who visits this exclusive day spa, ONE time just to use their coupon has the power to evaluate a business in such negative ways. First and foremost this incredible group of talented woman have been working together for 10yrs +. Each and everyone of them take their work seriously and with alot of pride. The spa is particular about cleanliness and hygiene. Due to the high volume of clientele that have been coming to them as long as I have and newcomers, things can get alittle hectic, especially on a Sat when everyone wants a service done. This spa is no different than any other on busy days. If you want more quiet with your already top of the line treatment, look to a weekday appt.
09/25/2012
Provided by YP.comDisappointing! This place is so unprofessional. The owner was so rude. I wish I would have read all of the horrible reviews before going. I truly wasted my money! I hope nobody else does the same.
More Business Info
- Hours
- Regular Hours
Mon Closed Tue - Thu: Fri: Sat: Sun Closed - Extra Phones
Fax: 248-723-9796
TollFree: 855-201-2286
Phone: 248-723-3390
- Payment method
- insurance
- Neighborhood
- Bloomfield Hills
- Categories
- Day Spas, Beauty Salons, Skin Care