Elite Services

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Recently we lost functionality with two Lennox central air units on the same Friday afternoon, leaving the primary living area of our home without air conditioning when the outside temperatures exceeded 100 degrees. My immediate solution was to purchase a portable unit from Home Depot to try to get through the weekend. The Lennox vendor already told me new central air units would be a good option but that their crews were likely tied up on a commercial job for a while. At Home Depot the store manager suggested I speak with John Starr the local Carrier dealer. John was at my house an hour after the manager from Home Depot called him - on a Saturday, when most vendors are fishing or playing golf. He asked his office manager to come in to the office and he met me shortly thereafter. I was so impressed with the "hustle" demonstrated by John and his associate I decided to let them replace all three units at my home. At 8:30 a.m. the following Monday, John's installers, Richard and Alex began replacing the unit that serviced the largest part of my house. They were finished that day. The second unit was installed two days later and the third today. All of the people with whom I interacted were absolute pros. Everyone I speak with, who would know, suggest that Carrier is the best brand. I cannot recommend John Starr highly enough. The man does what he says he will do, communicates constantly and obviously cares about his clients. He treated me exactly how I attempt to treat my own clients. Whatever it takes, whenever is necessary.

Came out and gave me a free estimate. Cost of services $1000 less than a local heating/cooling company. Our unit is quieter now than we first moved in. Professional all the way around. Their work and price is the best!