Debbie Allen Ea

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I had a terrible experience. I asked if she would do a consultation as I moved here one week ago. A simple no would have been appropriate. She seemed so offend that I searched her and was not referred to her she began to belittle me that I didn't understand basic tax terms or know that they were ten days behind schedule. After 2 minutes of her lecturing, discouraging or scolding me (I was confused by her tone the whole time) I started to ask if I just made an appointment (not a consultation) could she file for my partner since he may need to file in Hawaii and she assume I understood she was an EA (I am sorry didn't know what that was before I called her) and angrily refused to help my family because she was too well known and important to take on someone who doesn't know her. I understand that its a busy tax season but I don't understand why she bullied me the way she did. She did a horrible job representing her community.