Bgh Electronics

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Not sure how a closed company- it says permanently closed on their website- is still answering a phone and scheduling repairs on appliances. STAY AWAY. all of the negative reviews are true! They have even had the audacity to charge an up front fee to determine the repaired that is needed. Whirlpool who as agreed to pay parts and labor said that the organization would be getting money from me the customer and then double billing Whirlpool. Further more these people are not certified by the Better Business Bureau nor are they qualified to perform certain repairs but they will gladly take your money.

Terrible place. The lady that works there is so mean. sent my TV there to be fixed. They said they had order the part and that they would call me in a week. 2 weeks went by and no call. So we called them but no answer. we continued to call 3 times a day for 2 more weeks. Then we called from a different number, the lady answers the phone. She hears that it's me and got really rude, said they had tried to call us numerous times. (lie) I asked if our tv was ready? She put me on hold for at least 25 min then said "you can pick up at the end of the week!" Then she hung up....This was a Tuesday. when we got there we had to wait another 45 min and she was rude again and made us feel very uncomfortable. thought maybe they were going to come out and say sorry your TV blew up. To our surprise the guy brought it out, we were so exited. We got home my girlfriend started making some popcorn while i hooked everything up. After about a half hour.... it quit working again. They refused to help.

BGH charged me $400 to "fix" a washing machine, then refused to uphold their service when the machine broke again (with the same error code) less than a week later. They have no concept of customer service. Avoid them.