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Reviews

T
theresa.wadyka

04/04/2013

Provided by YP.com

J
jfkcolorist

09/12/2010

Provided by YP.com
Shameful owners and staff

They talk about other customers with other customers. We witnessed this first hand. After contacting the owners, they didn't bother to reply back to us, and we then found out that it was one of the owners who was trashing us, all over one of us wanting to take a picture of a full cup of coffee for a scavenger hunt.



The most unprofessional customer service in my 47 years on this planet. It is obvious that the owners have zero experience in how to deal with customers in general and they can not own up to their mistakes. A simple and sincere apology would have stopped me from writing this review, because if someone learns from their mistakes then that's all that matters.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Extra Phones

Fax: 540-373-3350

Payment method
discover, mastercard, visa, amex
Neighborhood
Downtown Fredericksburg
Categories
Coffee & Espresso Restaurants, American Restaurants, Coffee & Tea, Coffee Shops, Restaurants
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