SERVPRO of Western Lake County

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Just letting customer below me know because I unfortunately used to work for this horrid!!!!!!!!!!!! company, the 2 people "working" at this company were probably working for this company for a few months which is a long!!!!! time, the other 6 "gentlemen" were more than likely temporary help from one of the local temporary agencies. When I worked there the temps were usually "slower" but harmless individuals down on there luck. However another portion maybe 2 out of 5 had criminal records such as felonies, mental illnesses, this company didnt seem to care because the benefit of a temporary employee is that this company was not responsible for their actions or if they got hurt in this often dangerous "profession" . All I can recommend is in the future make sure nobody in their crew has felonies because by rights and you can ask your insurance company they can tell you NOBODY in the crew is allowed to work in your house with a felony, they are supposed to do a background on all employees. Calling corporate will do you know good as I saw time and again, this company is afraid of one word and its LAWYERS. I hope as a former employee give you a little incite.

They sent 8 guys to do a two man job. The two worked while the others wanted to walk around upstairs. THANK GOD my father, a cop, was there because these ''workers'' behavior made me nervous.



They charged a ridiculous amount to my insurance just to spray & run fans.....all I had was minor seepage! Could of done what they did which was next to nothing. When I called to question the bill -- their guy admitted they called my insurance company, found out how much I was getting, and just automatically took-charged 1/2 that.........even if the work done/needed was a couple hundred real cost. Explains fake workforce sent and this was a fraud to my insurance & my family --we lost couple thousand.. we could of used to re-carpet/fix base boards. BAD COMPANY [My aunt used them at the same time I did--flood in town] and had same horrible experience!!!!

this is one of the most unproffesional places you could use!most all the workers are plucked from a temp agency given little or no training and sent off to care for people's most prized possesions their homes! some have had criminal records!people do you really want this in your homes.the management is terrible no oneever seems to know what's goin on.....i should know i am a former employee