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Visit your local Pep Boys Auto Service & Tire Shop at 2301 Dixwell Ave, Hamden, CT, 06514 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
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Reviews

KM
Kristen M.

01/27/2015

Provided by YP.com

This is the last place you want to take your car. I took my car in because one of my tires blew out one day and I needed it repaired asap. This turned into them telling me I had other things wrong with my car and it needing other work done and after them so called fixing all the issues my car died on me twice while driving it. Pretty scary when that happens. Come to find out they put in bad parts.

G
glennrichards

11/05/2010

Provided by YP.com
Go elsewhere...terrible service!

Go elsewhere...terrible service! After bringing in our car for a standard and minor repair in a power steering hose, the next day our car was gushing power steering fluid. PepBoys wasted our time and money in trying to fix the issue, especially after telling they would pay for a car rental and then denying to do so. We even came in one morning at 7:45am and were told by the manager to wait until 8am when they opened; this consisted of us standing infront of him for 10 minutes while he checked his email and smirked. PepBoys refused to listen to our situation. After researching the leak, the part it was leaking from (rack) rarely breaks in Honda Accords (2000) unless from: (1) air remained in the hose before connecting; (2) car accident or (3) Honda steering fluid was not used.



When Bert the manager was asked if Honda fluid was used, we were told that "they were looking into it". Enough said.



Overall, the situation was handled very poorly and the lack of management displayed by Bert at Hamden PepBoys was appalling. Moreover, the lack of respect for their customers is sad.



Pay the extra money and go to the dealer, or find a well-trusted local mechanic.



Hope this helps.

I
ismirk

04/05/2008

Provided by YP.com
Are we being ripped off?

Every time I go here for one thing it turns into 5! I'm fixing my car elsewhere!

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 203-407-3497

TollFree: 800-737-2697

Phone: 203-407-3488

Brands
Falken, Pennzoil
Payment method
apple pay, amex, discover, master card, visa, cash, check, diners club
Location
Marketplace at Hamden
AKA

Pep Boys Auto Parts, Tires & Service

Categories
Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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