AAA Powersport One

Write a Review601-373-7799

CLOSED NOW - Opens at 8:00am

Horrible experience. We purchased a Go kart for my granddaughter for Christmas/Birthday. This is all she wanted but it cost over $1000. Picked up on 12/20/16; Gave to her on Christmas but it would not crank; Called the business often but no answer; went to the business they re-open on 1/2/17. Jason told us to bring it back on that date. They worked with gas line, etc, it cranked & she rode it that day. Tried cranking it this weekend and it wouldn't crank. Called Jason and he blamed us saying operator's error or we did something. The clerk stated they do not return or replace this NEW item which was driven once after they worked on it. Granddaughter returned back to school today and her Christmas was ruined--driven and enjoyed the expensive kart only once. Jason is not willing to do the right thing even though I asked him to do so. I cannot/will not take the kart to Byram everytime this NEW item will not crank and it is unreasonable for him to expect this. This is his request---bring it in. I do not have a truck and have to pay for the pick-up & return visit on 1/2/17 to Byram. My daughter is a single mom and we put money together to purchase this. I am not a mechanic and do not intend to tinker with the kart to get it to operate. Possibly a defective kart but terrible customer service. If others have experienced this, I wish you have written a review. Glad the company made a sale but a horrible Christmas for my family. And to be treated with no care and an attitude that the store made a sale so we should live with it is unacceptable. Don't buy from here-no care for RIGHT.