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Reviews

KM
Kala M.

05/15/2014

Provided by YPmobile
very disappointed

Ive had a checking account with them for 2 years. 1 year ago I was opted out of overdraft protection when using my debit card. This insured there would be minmum overdraft fees applied to my account. It worked great, and if i didnt have the money in my account my card would be declined. Recently I viewed my account online and noticed 6 overdraft fees within two days. I reached out to two different branches to get clarifying information as to how all of a sudden my debit card was allowing me to overdraft. They did not provide an answer and when I suggested the fees be waived they denied any wrong doing on their part. I have never complained about the service i have recieved from them until now. I have a block on my debit card from being able to overdraft for a reason and for there to be not one but six overdrafts on my account is unexceptable. I will be looking into reporting the issue.

More Business Info

Hours
Regular Hours
Payment method
diners club, amex, cash, discover, master card, visa
AKA

Hometown Bank

Categories
Buffet Restaurants, American Restaurants, Restaurants
Other Information

Cuisine: American

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