Chris Electric

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I had to have someone come to my home on a Friday afternoon because part of the electricity in my house kept flickering and going out. This happened right at 3pm so of course I was going to have to pay weekend/emergency rates. They sent the worker out and he was great! He figured out in less than an hour that it was not my house. It was the transformer. He was very nice and professional. Well I get a bill in the mail for $265 for that service call. I called the company to see why it was so expensive (I was quoted about $130 an hour when I had called prior to them coming out). The lady told me that they charge a minimum of 2 hours. She had not told me that when I called before having someone come out. Had I know that, I would have had another company come. I asked her since she did not tell me it was a minimum of 2 hours, it took him less than an hour to figure out the problem and he basically didn't have to do any work, can they charge me for only 1 hour. She said "No, its company policy." So now I'm stuck paying $265. It would have been nice for this company to have a heart and only charge me for 1 hour since they failed to tell me about the 2 hour minimum.