High Desert Event Rental

Write a Review575-523-7266

CLOSED NOW - Opens at 9:00am

They have a great selection of rentals, however; they are not very professional. It seems as if they make up excuses. I had arranged for chairs to be dropped of the day before my wedding so we could set up for the rehearsal and my wedding was on a sunday so they were not able to drop them off that day. we had also agreed that they would pick up the chairs the following monday morning. none of that happened. they did not call to let us know they would not be able to drop them off saturday or pick them up monday. after 60 missed calls from the venue owners, my wedding party, my parents, the wedding planner, and a few others we finally got a call back with what sounded like a lame excuse (3 hours after they were supposed to be dropped off) and they did not drop them off until 10 that night and they were 10 chairs short of what we ordered keeping everyone up late to set up the chairs. the following monday my parents and i had to drop off the chairs because they never picked them up nor did they call us. a couple days after the fact we tried to call (a few times) to get a refund for the pick up, drop off, and missing chairs that were all included in the price we paid. once again no answer. we went down right after calling to find someone standing there when we talked to them we once again got an explanation that sounded like an excuse as to why we couldnt get a refund. the man said the boss was not there and would not be there for a while and was unable to call him. he took our phone number so the boss could call us when he got back. we never got a call or our money back for the services that were not provided