Brake and Muffler Discounters

Write a Review301-490-0390

CLOSED NOW - Opens at 8:00am

Horrible customer service... Quoted 1.6 hours to do the job. I leave and come back car is half completed and owner is cooking food in the shop. No one is working on the car. Unbelievable

BEWARE PLEASE!!! I came here 4 months ago because I was referred to Molsen, a guy who does transmission work and first off, the customer service was terrible! Guys walking away too busy to answer a question and when you let them know who you're looking for all you get is "He's coming just hold on." Mind you I'm here from Pennsylvania and it's an emergency I need a new transmission ASAP to get back home so I can get to work! Messing with these guys instead of a quality aamco down the road was a judgement error on my part. They end up taking 3 DAYS TO INSTALL THE TRANSMISSION WHEN AAMCO WOULD HAVE TOOK 1!!! I MISS 4 DAYS OF WORK FOR THEM TO INSTALL A USED TRANSMISSION THAT TODAY I AM NOW FINDING OUT HAS THE EXACT SAME PROBLEM AS THE ONE THEY TOOK OUT OF MY CAR!!! ON THE WAY THERE I CLEARLY SEE ONE OF THEIR EMPLOYEES PLAYING SPEEDRACER IN MY CAR DOWN ROUTE 1 A WELL KNOW AREA FOR COPS TO GIVE TICKETS!!! ON TOP OF THAT UPON LEAVING THE FACILTY THE TRANSMISSION REACTED THE SAME AS BEFORE THEY REPLACED IT BUT I HAD NO TIME TO ARGUE WITH THEM ABOUT IT IF I WANTED TO SAVE MYSELF AT WORK!!!! ABOUT $1600 AND A 3 MONTH WARRENTY FOR SOMETHING TO LAST JUST OUTSIDE OF THE WARRENTY AND FOR THEM TO GET SOME EASY MONEY FROM A FIRST TIME DRIVER. OH AND THEY ADDED A NEW AXLE TO MY CAR WITHOUT MY PERMISSION FOR AN ADDITIONAL $130 AND LEFT MANY PARTS IN MY CAR UNSCREWED AND LOOSE!!! STAY AWAY FROM HERE EVERYONE PLEASE! I WILL DO EVERYTHING IN MY POWER TO MAKE SURE THAT NO ONE EXPERIENCES THE SAME LOSSES AS I DID THAT DAY!