Tubs Floors and More
697 Beth Ln, Lexington, KY 40503
Reviews
12/04/2016
Provided by YP.comI needed to have the original pedestal tub in my 100 year old house reglazed. This business was recommended to me by an architect. Someone from the company came to my home to give me an estimate and explained to me that the tub would be taken out of my house in three pieces. The tub was scheduled to be picked up on a Thursday morning; however, someone called on Wednesday evening to see if they could pick up the tub since they were in the area. I wasn't home, but told them where a key was and cautioned them to be very careful on the stairway, both in terms of potential damage to my home and danger to them. A day or so later, I was going upstairs and found extensive damage to the steps, newel posts, and landing, all of which are original to my home and cannot be replaced. I immediately called the business and spoke with one of the owners. Rather than apologize, she was rude and defensive. We scheduled a time for both owners to come to view the damage. When they came, they were incredibly rude. I had to escort them outside my home and then go back inside to escape their harassment. They did pay to have the damage repaired (over $1700), but neither has ever apologized for what their employees did to my home. I later found out that the employees who picked up the tub did not have the tools they needed to take the tub apart. Rather than leave and come back the following day with the correct tools, they dragged the intact tub down the steps, thus doing all the damage they did. I would not recommend these people; they are unpleasant to work with to say the least. I have told the architect who recommended them what happened; she will no longer recommend them to anyone and has warned every other architect in the area against using this company.
More Business Info
Put Our Services on Your Bathroom and Kitchen Wish List
Your Tub, Tile & Counter Top Refinishing Specialist
- BBB Rating
- Services/Products
- Surface repairs on Acrylic, Gelcoat, Cast Iron, Metal, Plastic and Cultured Marble. Mechanical repairs on whirlpools. Install warranty and non-warranty inlays on weak or cracked tub/shower floors or seats. Special Needs Conversions to convert your tub to a step in shower or bath. Refinish tubs, showers, tile and claw foots. Resurface countertops. Repair or resurface vanity tops. Repair vinyl window frames and vinyl flooring. Install flooring, tile, backsplashes, tile countertops or fireplace surrounds. Build custom showers. Repair swimming pool steps and water slides.
- Brands
- NAPCO
- Payment method
- check, amex, discover, debit, paypal, visa, mastercard, cash
- Location
- Kentucky and Indiana. We also cover parts of Ohio, Tennessee, Illinois, Virginia and West Virginia.
- Neighborhood
- Stonewall Community
- Amenities
- Our technicians take great pride in providing quality and professional services.
- Accreditation
Insured
Licensed
- Associations
- Factory Authorized Repair technicians for: Aker, American Standard, Aqua Glass, Aquarius, Aquatic, Bain Ultra, Best Bath Systems, Crane Plumbing, Diamond/Frontline, Fiat, Georgia Bath, Hamilton, Jacuzzi, Jason, Kohler, Lasco, Maax, Masco Bath, Masfield Plumbing, Mirabelle, MTI, Praxis, and ProFlo
- Other Link
- Other Email
- Social Links
- Categories
- Bathtubs & Sinks-Repair & Refinish, Bathroom Fixtures, Cabinets & Accessories, Bathroom Remodeling, Floor Waxing, Polishing & Cleaning, Flooring Contractors, Swimming Pool Repair & Service
- Other Information
Parking: On Site
Wheelchair Accessible: None