LC Antiques in Time.

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Never let these guys near a good mechanical clock!! I made the mistake of having several of my clocks serviced by this place. When I saw oil dripping down the wall behind a good mechanical clock i knew I'd made a huge mistake.

Stay away - stay far away.

I own a Tissot brand watch that I purchased in Switzerland about 20 years ago. There are two buttons on the watch one of which has a tendency to fall off. I had it replaced about 10 years ago from an authorized repair shop in Los Angeles. However I figured a local shop should be able to handle the lost button. I dropped off the watch in April of 2013. They told me it would be $95. Every few weeks I would call them and ask the status. Each time I was told that they would contact the repair guy and get back to me. It was always a 50/50 chance that they would. After several months and being told it was a difficult part to locate I was growing frustrated. So about 2 weeks ago I went into the shop and told them I would like to have my watch back. To my surprise and concern they could not find the watch! The owner, Ned said he would call me as soon as they found it. He called later that day and said the repair guy had it and that they had finally found a part to work and could have it for me in a few days. At this point I was pretty upset and asked what the price was going to be. Ned informed me that it would be $50. I thought OK, 6 months of waiting and they have tried to get the part and now we are at the final stages, plus the price offered was reasonable. Well today I went to pick up the watch and the lady told me it was $95. I said no, Ned the owner told me it was $50. The lady was very rude and surly as she insisted that the paperwork from April was the price no matter what was said from Ned. Ned then chimed in and told her to go ahead and charge me $50, as though he never made that offer. The lady continued with a defensive attitude as I explained that Ned had made the offer on the phone after they had lost my watch. She clarified that they had not lost the watch. Which is true in hind-sight, but at the time they were unable to find my watch when I asked for it back. Ned approached me and apologized again as the lady continued to have a repulsive attitude. I told Ned that it was unprofessional and I did not need his staff to treat me that way. She again started arguing with me, to which Ned yelled at her to be quiet. Turns out her name is Wendy, his wife. It also turns out that the watch has a new button that does not match the original. I mention this to Ned and he explains that it is difficult to find parts for my watch. I said sure but perhaps you should have replaced both so they look the same, which he was glad to do. My reply to Ned was that I think we are done doing business. As a final comment on LC Antiques and the owners, my watch shows that today is the 7th. You would think that a watch repair shop would make sure you watch was set correctly. A friend of mine had a similar experience and told me not to go to them.....wish I had listened.

This is the only clock repair company we will go to and the only one that we will buy clocks from they are awesome, reasonable and their work is great.