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I would give this place a big fat "O" rating if I had the option. I simply spoke to the owner (female) and she didn't like my tone of voice. She thought I didn't have confidence in her ability to do the project. Not sure where that came from. She didn't know me or ever speak to me before so I was confused. I will mention that the husband was fine. They sat on a fax I sent them and never called me. I had to call them back. Nice....................