Sexton Ford Sales & Service

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CLOSED NOW - Opens at 8:00am

Went in to get a oil change and then to find out the same day my oil was leaking, so to keep the story short, service was booty the first and only time I went there.

Buyer beware! Do not trust these guys. Go to Reynolds Ford or even Dahl in Davenport. Seriously. They will say ANYTHING to make a sale. I bought a vehicle last year and I was promised a cargo cover and a few other things once everything was signed and good to go. After I left, not a dang thing. Nothing, they acted like the conversation never happened.



Then when I check my credit, they literally ran my credit and did a hard inquiry, every single time I sat down in one of their offices to discuss financing within the same week! Do you know how much that lowers somebody's credit score? They did it without my permission because I NEVER would have agreed to that. One time is enough and that's all they need to see. Not every single time you walk back into an office and sit down a day or so later. Then when I called and asked them to remove it, or to talk to the owner, all I get is excuses. I'll be leaving negative feedback with Ford Corporate to factor into their annual reviews and dealership awards and I am currently disputing the extra credit inquiries. I'll adjust my review if they can provide better customer service and stop playing games!

Customer service is back again! Thanks.