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Reviews

SR
Sandra R.

02/25/2015

Provided by YP.com

PC Propane is the most unscrupulous company I've ever had the misfortune to come across. They took my personal information, my son's credit card information, then never delivered. Every time I called they had another excuse why they did not deliver to me. The woman who answers the phones lied over and over. Finally she said they would not deliver to me, then tried to say she told me that "last week." Which was a lie.



Immediately before she tried to tell me she couldn't deliver to me because their truck broke down. I said you had a truck deliver last week. She said they rented one. I said then why didn't you deliver to me when you delivered to my neighbor? She said she told me should couldn't deliver to me and they destroyed my information.



This is the same kind of runaround I got from the beginning. Maybe she didn't like my sexy voice but she had no intention of delivering to me when she took my son's credit card info. I'm pretty sure that's fraud. At this point there haven't been any charges to the account that I know of. They were put on notice a week or two ago, so hopefully they won't be stupid enough to do so either or to give that info to anyone else. 



And it seems there are many that have had even more negative experiences than me. Just look around at the different pages and you will find them, including people who WERE charge when they didn't get service.

02/10/2015

Credit cards and delivery

I called them over a month ago. They STILL have not delivered propane to me even though they took my credit card number. When I finally got ahold of them (they do not answer their phones or it's consistently busy) they said their truck was down with a transmission problem. When I asked when the propane would be delivered she said in a catty voice, "Well, you know how trucks are. It may not happen." This was two and a half weeks ago. Don't trust them with credit card info unless they've already delivered.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
all major credit cards, amex, discover
Categories
Propane & Natural Gas, Major Appliance Refinishing & Repair
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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