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U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years.
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Reviews

TC
Tom C.

12/11/2015

Provided by YP.com

The worse experience ever on black friday. Two employees two weeks before told myself and the person I was with that the first 12 people in the store on black friday get a new phone for 1 cent. We were the first two in line at 6:20 am. The clueless manger came out to tell us the "rules", only one phone per account / plan. When I challenged the "rules" the manager called the owner and even though two of his employees told us we could get a phone he said no. When a bad manager is a result of a bad business policy they all look bad and customers get mad. When we went in, the person we worked with said two weeks ago we all thought that everyone got one and I asked what changed. Clueless again ??

Lucky for US Cellular, the person I called to complain about WIRELESS & LESS, sorry MORE, did understand and got us two phones.



So, do not go here as they really do not care about you and have NO power to make a good decision about customer satisfaction.

More Business Info

Switch & Get $100 Off A Smartphone. Restr Apply.

Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
  • 3G, 4G LTE, Accessories, Apps & Entertainment, Camera Phone, Contacts Backup, Daily Perks, Data & Internet, Family Organizer, Family Plans, Free Trial Apps, Gaming Apps, MP3 Player, Messaging, Mobile Internet, Mobile TV & Video Apps, Music & Ringtone Apps, Navigation Apps, Newly Released Apps, Online Album, Phone Deals & Promotions, Prepaid Plans, Single-line Plans, Smart Phones, Tablets, Trade-in Program, Video Messaging, Voicemail to Text, Wi-Fi, Wireless Modems
Brands
Alcatel, Android, Apple, Bluetooth, Huawei, Kyocera, LG, Motorola, Nexus, Samsung, Windows
Payment method
visa, amex, discover, mastercard
Other Link

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Categories
Cellular Telephone Service, Cellular Telephone Equipment & Supplies, Telephone Companies, Telephone Equipment & Systems, Wireless Communication
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