Plaster's Master Pool Service

Write a Review239-643-6140

Stay away! Tech let the chlorine level get above 10ppm (over 3x normal) in my salt water pool and never informed us. I actually got a chemical burn in my eyes after a few minutes of swimming and needed medical treatment. Manager came out 4 days later, chlorine was still 8 - 10ppm, and that was after a good rain. He wasted my time giving excuses, like "maybe something was off with our tech's test kit". Never took responsibility for neither the unacceptably high chlorine level nor the injury I sustained because of it. He simply offered to have another tech take over the service. Really?

Received a voicemail from the owner a few days later. Again, no acknowledgement of error on their part, and no "how can we make this right?". And no phone number left to call him back. Spoke very poorly, did not convey any concern or intention of following up.

These people are unprofessional and reckless. For your safety, and the safety of your family/friends, do not let this company near your pool! They seem to have no concept of, or appreciation for, the liability they incur from these negligent actions.

Remember, these can be dangerous chemicals if not used properly. Be careful whom you trust!