Please note our privacy policy has changed. To view the policy, please go to go to https://www.thryv.com/privacy/

ARS/Rescue Rooter  has a proven track record of providing reliable, long-lasting repair services that get the results you need. You don't want to spend any more time than necessary on your home services, which is why we make a point of showing up on time and taking care of the issue as efficiently as possible. We have an Exceptional Service Guarantee in place that lets you know we will keep working away until you're completely satisfied. With this type of guarantee, there is no risk to you so you can rest easy knowing the problem won't last for long. As a leading HVAC and plumbing service provider, we always strive to treat you like a member of the family and will call ahead of time and communicate openly and honestly every step of the way. We are always open 7 days a week, ready to answer your call and dispatch an expert to fix your HVAC or plumbing issues, call us now to schedule a service. All employees undergo background checks and drug tests. With ARS/Rescue Rooter, you can rest assured that all of our services come complete with our worry-free Exceptional Service Guarantee. In addition to treating you and your property with respect—calling before we arrive, using shoe covers and drop cloths as needed—we guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. It's that simple.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AA
Alexa A.

10/13/2018

Provided by YP.com

Moron technicians. Worthless customer service. Too many things wrong to report. I cancelled my service agreement in May. Still waiting on refund. I’ve called countless times and am always told something different. I keep being told management will contact me but no one has. This company is ridiculous! I’d give 0 stars if that was an option.

DD
David D.

08/04/2016

Provided by YP.com

These people make Comcast customer service look good. Eighty plus tear old w maint contract on three year old unit calls them at 1pm almost hundred degree day to get service call on unit that quit working. They just show up after 8pm. They work on wrong unit- actually neighbors and they are told they were working on wrong unit while they were doing it. They finish, charge 85 year old lady almost $200 and leave. No cold aur was coming out vents when they left and they were told it was still not working. Over 90 degrees in residence and 85 yr old lady had to go sleep on neighbors couch. Next day ARS called and comes back. This time charges over $400. Attempted to talk w local mgt and all calls totally ignored. Had repair receipts showing serial numbers that proved they worked on wrong unit tge first time. Had to involve ARS corporate out of state to get the local ppl to even talk to me and eventually make things right.

KW
Kimberlie W.

06/22/2015

Provided by YPmobile

Called on a Friday to get my ac looked at and then got a called during my time frame saying they are over booked don't waste your time calling these people horrible service

More Business Info

HVAC and Plumbing Services in North Charleston and Summerville

Hours
Regular Hours
Mon - Sun:
Services/Products
Air Conditioner Repair and Replacement, Air Duct Repair and Replacement, Air Filter Installation and Replacementm Air Purificationm Boiler Repair and Replacementm Carbon Monoxide Detector Installation and Replacement ,Commercial Fan Repair and Installation, Commercial Refrigeration Installation, Commercial Refrigeration Repair and Service, Dehumidifier Repair and Replacement, Dryer Vent Cleaning, Ductless Split AC System Repair and Replacement, Emergency HVAC Services, Furnace Repair and Replacement, Geothermal Heating and Cooling Repair and Replacement, HVAC and Air Duct Cleaning, Heat Pump Installation and Replacement, Heater Repair and Replacement, Humidifier Repair and Replacement, Indoor Air Quality Radiator Repair and Replacement, Tankless Water Heater Repair and Replacement, Thermostat Repair and Replacement, Water Heater Repair and Replacement
Brands
Goodman, Mitsubishi, Bosch, Diakin, Bradford White, April Aire Indoor Air Quality
Payment method
all major credit cards
Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Furnaces-Heating, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Water Heaters
Other Information

Commercial: Yes

Emergency Service: Yes

Insured: Yes

Licensed: Yes

Residential: Yes

Services: Gas Furnace - Install, Tankless Water Heater Install, Heat Pump Install, Water Heater Install, Electric Furnace - Install, Central A/C Install