Eagle Transmissions, Richardson TX

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I feel like they are honest and fair and work to resolve issues when they arise which is important for loyalty. I would use them again and recommend that others do so as well.

I want to thank Tito who responded to my call on March 1 when I had transmission problems. I had driven in from Atlanta Ga. and needed to be back on the road by Thursday March 3. Tito was awesome and everyone else that I spoke to was the same way. I really appreciate the turn around time and the truck ran great all the way home. Thank you Eagle

The Eagle Transmission in Richardson gave me good service. They repaired my transmission, installing a new torque converter, and my car has been running well since they did the work.

Everyone I worked with at Eagle was courteous and helpful. I had no problems with them and would definitely recommend them to anybody with transmission problems.

My auto repair shop told me I need to get a transmission rebuild. On recommendation of my boss, who took his vehicle there and was very pleased, I talked to Chris and took my car in for an evaluation. After checking my car out, Chris called and explained that I needed to rebuild the transmission. When I picked up my car (which runs great now) I received a certificate for the 1 year warranty, and told to bring it back in two weeks for a check and test (with no waiting) to be sure everything is working correctly. I've never had a mechanic tell me to bring it back after a couple weeks for a check up. I've been very pleased with Chris and his staff's professionalism and great service.

I was literally lost & did not know where to go to have my car fixed, then I was told to visit Eagle Transmission. My car would not even stay on long enough to be driven David offered towing & within 1 hr I received a call that my car was being taken care of. I was thinking it was a transmission issue & was really not looking forward in paying a hefty amount, but after amazing diagnostics it was just a fuel issue. I had already spent over 1,000$ at other shops & my car was worse. With just one visit & in a timely manner my car was fixed. I can not thank Eagle Transmission enough. These men are knowledgeable of what they do, & remain professional at all times; just wonderful customer service. I will ALWAYS go to Eagle Transmission for any thing that has to do with my car & so should you.

i would highly recommend Eagle transmission for your repair work. I worked directly with Scott and he arranged a tow truck (free of charge) to bring my car in and inspect. The original diagnosis was free and he was clear and concise about the problem. Scott took the time to make sure and inspect all elements of my transmission and clutch to make sure his diagnosis was correct. His work was $1000 less than VW service shop was for theirs. I had to do a full transmission replacement due to a crack in the seal in my 2009 VW Rabbit (manual). Also replaced the clutch. Scott worked with me on an in house payment plan with no interest which I was extremely grateful for. 12,000 mile or 1 year warranty on all his work, I highly recommend. Lastly, during the repair there was a vacuum hose that went out during the repair causing my brakes to basically go out. Scott also repaired this free of charge. Thanks Scott!!

Great experience. Brandon was very helpful and they were done earlier than expected for a good price. The 3 year warranty made me feel much better. When I brought it in for the 2 week checkup I mentioned the 1-2 shift was hard.



Despite me bringing it in that day and Brandon being shorthanded, he made sure to get the adjustments done before he closed. Runs like a champ now.



I highly recommend them.

Yup. These guys are good. I was braced for a lot more $$ and hassle, but pleasantly surprised with a much more reasonable price. Don't go anywhere else for your transmission services. I am so relieved to have found them.



p.s. - I haven't been inspired to write a review in years, and with a vehicle now at 16 years old and 232K miles, I've been to a few mechanics. Go ahead and try 'em out.

After going to a few places to get quotes for our Mustangs clutch We found Brandon at Eagle. He had the best customer service and did the work faster than we thought possible. They were able to bring us home when we dropped off the car for work. They got the work done in two days, which was faster than all the other places. We were able to drop the car off Monday afternoon and picked it up Wednesday morning.

The Mustang drives like new again and we could not have been happier with the service that we got at Eagle.



Thanks Eagle Transmission Staff!

(sorry I don't know all your names)

While driving home on the freeway on a Friday afternoon, our 2001 Honda Odyssey mini-van had a transmission problem. When you'd accelerate, the transmission wouldn't engage—you could hear the engine rev, see the RPMs increase, but the van wouldn't move forward.

We had it towed home by AAA (and just FYI on the AAA tow—we had three people in the van, but the tow vehicle could only seat two. Having no other way to get home, one of our passengers had to walk. I certainly don't recall reading that when I paid $160.00 for my membership to AAA, that you are limited to one or two passengers, depending on the size of the tow truck sent. So be aware of that!)

Once home, I found out by internet research that our particular van make and model had been plagued by transmission problems resulting in Honda paying a percentage of the inevitable repair. Unfortunately, ours was out of warranty. The Honda dealership where we purchased the van quoted me $5000 - $6000. After picking myself up off the floor, I began my search for a local reputable transmission repair shop.

After much research, I found Eagle Transmission in Mesquite, on Galloway. I called and spoke with David who was happy to really listen and discuss the transmission problem. He had a tow truck driver come that night (and it was late—wonderful service!) to get the van to the shop so he could look at it immediately on Saturday morning.

Eagle has a free diagnostic check. The check determined the problem was inside the transmission, and it would cost $495.00 to open it up to check it further. (The $495.00 would be applied to the repair). Once the full check was done, we got the news it would cost about $3300.00. There was another quote that was about $300 less, but we opted for this quote, as it came with a 3 year, unlimited mileage warranty, and the Torque Converter was better. I told him I had come to him via Angie's List, and he was happy to give me a 10% discount. Eagle would also pay $30.00 per day for my rental car, up to 5 days.

Eagle also has several financing methods. While we didn't take advantage of any of them, we did apply for one. The process was pretty painless, and they agreed to finance about half of the repair cost, so you do have options if you can't afford to pay it all yourself at once.

The rebuild was started on Monday afternoon and David said more than likely it would be ready by Friday evening. When the rebuild was done, David was concerned that there might be a leak, so he wanted to keep it and put more miles on the van on Saturday morning to check. When that check didn't fully satisfy him, he needed to keep it until Monday, just to be certain everything was done correctly. He even gave me an additional $60.00 credit for two more days of car rental!

We picked up the van on Monday morning, and so far, everything is great. I must compliment David, who was extremely friendly, knowledgeable and helpful. He put up with my daily (sometimes 3 or 4 times a day) calls with questions. He walked me through every step of the process and helped me to understand what was being done and what we were paying for.

The total out-the-door price for the rebuild, with all of our discounts, was $2789.00. While you may think that's high, that's MUCH lower than what the dealership quoted. And after searching the internet for what other Odyssey owners have paid, I don't feel that I was taken advantage of. We do have to return in 10 – 15 days for a follow-up check on the repair, or the warranty will be voided. I totally understand the need for the check; David likened it to a follow-up Doctor's visit after major surgery.

I will update this review as needed, after the check-up and we drive our van a bit.

So, after this long-winded review, I want to say that I fully recommend David and Eagle Transmission! Thanks, David and Team Eagle Transmission!

Picked up my van about two weeks ago. Drives great and no problems! It was done in a timely fashion and the communication was good as well. Clean shop! Would use again!

Prompt and fast oil change and inspection. They didn't try to up-sell or "find another problem with the car" so i'd at least listen if they find something wrong.

They finish my car fast and with good quality.

Anytime I need something done to my car, I go to Eagle Transmission. I never feel ripped off. His prices are great and his service is prompt. I don't feel like he pushes any unnecessary services on me and my car always leaves happy.

He actually SHOWED me what was wrong with my car, which was a first for me. Not only is he the best I've ever come across he is pretty inexpensive.

Good customer service. Very helpful and a pleasure to deal with!

Everyone was a great help and super thorough customer service.. Appreciated.

Great service. Just believe there's always room for information. These guys are awesome.

I called these guys after being jerked around by another business I won't bother to mention. Eagle gave ma amuch lower estimate for the work on the phone, took care of the problem that day, and then, when I got there, charged me $10 less than what he quoted.

Lewis was the absolute BEST!!!