Coyote Dry Cleaners

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I was getting ready to leave town for the weekend when a red koolaid spilled on my white down comforter. Panicked i asked my brother to drop it off at the drycleaners as soon as possible. He packed it up and took it down to coyote dry cleaning within 10 min. They first said 25 over the phone and ended up charging him an extra 5 when he brought the blanket in. My brother explaned again in person that the incident had just happened and asked him if he was sure he could get the stain out. The man assured him that it would be no problem. I come back 6 days later to find the red stain on the blanket was not taken out and had been late for pick up. Conserned i called. I told him that koolaid had been spilled on a white blanket and asked if he could get it out. He said no problem bring it in. I said actually i had brought it in about 6 days ago and the stain is still there. I asked him what we could do to fix the issue if i should bring it back so that they could redo it or if he could refund the money so that i can have it done elsewhere. The entire conversation he kept interupting me not listening a word i said. He went as far as telling me i watch too much tv and that they are not magicians. I dont own a tv, and i would have taken my business elsewhere had been honest about his dry cleaning abilities. If he was so confident they could get out a koolaid stain to a potential customer why is he so unwilling to fix that for a customer who had already paid for his services. The way these people conduct their business is nothing short of a scam.

I have never had a visit to Coyote Cleaners when someone hasn't greeted me with a welcoming smile. This business really appreciates *my* business. They've always worked at resolving tough problems I've presented them. I've also used them for hemming skirts and dresses and the work is beautifully done.