Auto Value Silver Bay

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Justine H. Is lying. Because as of 7/28/15 oliver is no longer an employee. So chances are he didn't answer the phone on said days.

I have mixed emotions about this business. Yesterday I spoke with a Laura who was very friendly, knew what she was doing and answered all of my questions with pleasure. Today I called back and spoke with an Oliver who was the exact opposite! Not friendly, seemed angry he had to answer the phone. Didn't know how to do anything I asked him without consulting someone in the back ground. Very unprofessional! Even if he is new to the job he shouldn't be answering phones and things yet if he really doesn't have people skills or know the job.