SERVPRO of Lee County

Write a Review334-821-4858

Do not use this company, even if it is a preferred service provider for your insurance company. They are rude, they broke mulitple things in my house both moving them out after a house fire and putting them back in. They dropped a $4000.00 entertainment center while I was watching them along with a supervisor named Lynn. When the time came to determine what they were going to do to repair or replace my entertainment center, the owner said that he was not taking any responsiblity for it. The funny thing was that when I told him his supervisor saw it being dropped and took pictures of the damage caused to it, he did not care. At that point, I fired this company even though State Farm used them and told me I had to use them. After firing them and telling them to get off my property, I called my inurance adjuster and told him that I fired Servpro and would get someone else to do their job. They do a very poor job of cleaning smoke damage and removing the water and damage caused by the water.

After coming out and taking pictures. ServPro gave me a call the next day and told me that they would cap the charges at 200.00. They then picked up what they were going to clean, took it to their site and called me to tell me it was NOW going to be 450.00. BAIT AND SWITCH!! When I told them to bring it back.... The owner of the company asked me " how much my time was worth?" AVOID