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05/17/2017

Worst customer experience of my life at 26

This company is only concerned with making money. And will lie to do it.
UPDATE: 3:38 5/17/17 So I recently spoke with the owner, Pete. He told me he would reimburse me for my lost wages but then went on to tell a lie. He did apologize for the lack of communication but went on to say how he was the reason I did not have to pay charges. He claimed the insurance company said it was "my fault" and weren't going to pay him. I have full coverage, uninsured motorist and roadside assistance. Don't add insult to injury by lying or just not admitting your wrong so you can cover yourself. So I called back to let him know I he was lying. He wasn't there but the lady who told the wrong info. to begin with called back. Talking to me like I was beneath her of course and basically said it was my fault and my insurance companies fault AGAIN when she is the one who screwed up. She even admitted she screwed up when she told me my tags were tags were out of state which is why the rule did not apply. Learn how to say sorry and mean it with no excuses.

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Categories
Automobile Body Repairing & Painting, Auto Repair & Service, Automobile Parts & Supplies
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