Gardenmasters of SW FL

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My lawn developed bare spots over the 18 months Gardenmastes serviced it. I live out of state and Gardenmasteres never notified me of the problem but continued to charge my credit card. I first learned of the problems because my irrigation person emailed me pictures. At no time did Gardenmaster make me aware of a problem. I asked them not to charge my credit card unless they called me and they charged it without my authorization.