Twelve Oaks Recovery Center

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CLOSED NOW - Opens at 8:00am

I just wanted to write a little note to tell you all how very appreciative I am that there is a Turn-About and that you are all there. I can’t even imagine what my life would be like if I hadn’t been sent. Maybe I’ll never be able to express fully to everyone exactly how much I feel for you, but thanks for everything. Thank you for giving me my life back!

Before, everyone had abandoned me. In this new life, I have more support than I could ever have imagined. I am filled to the brim with gratitude!! We can do this, ya’ll!

90 days clean today!!!!!!! Woooohooooo!!!! Without “The Oaks”, the great people who battled this disease before me, my family (addicts included), and my higher power whom I choose to call GOD, I would not be here today. Thank you all and I’m taking things one day at a time. Whether it was 90 or 9 today I stay vigilant and work my program just as hard.

What’s up family? Just back from fishing for 20 days. First time back from fishing that I will not be getting high or drunk. And I have the 12 Oaks and Alumni Association to thank for that. I know this is true because for the last five years of fishing for a living I cannot remember coming home and not being drunk the first night. And some of us know where Alcohol can take us. Directly to DOC. So THANK YOU to everyone who is fighting addiction one day at a time. Happy Holidays and stay strong.

Horrible, these people are monsters! They put me on the side of the highway and left me there like a stray dog after 2weeks of treatment.i live 900 miles away in knoxville tennessee.after paying with a check for a full month they turned around and tried to charge an extra $2000.the witch who runs the center is a terrible person. Try looking into cornerstone of recovery in Louisville Tennessee.these people need to be exposed!!

Joanne and Twelve Oak friends! I wish I was close enough to attend alumni meeting tonight. 5 months sobriety today needs me a chip. Best gift I’ve given myself in years. The gift that keeps us living.

I just left Twelve Oaks last Thursday and so grateful to be clean and sober. So grateful for the knowledge and tools Twelve Oaks gave me to be able to live this knew way a life!

So I’m working in Navarre today, in that neighborhood right next to Twelve Oaks. I wish I had time to run over and give my thanks to all the awesome folks who helped me save my life.

I went to Twelve Oaks to save my marriage. While I did not detox there, the patients I saw in the detox program were very comfortable and care was taken to ensure that all of their medical needs were met. I was welcomed and treated with dignity and respect. The entire staff of counselors showed great knowledge in their respective fields. The nursing staff and technicians were also amongst the most professional I have ever seen. The food service was great as well. Great care was taken to accomodate special diets and diets based on religious or personal preference. This is the first time I have been to a treatment facility, and I would not hesitate to send a family member or loved one to Twelve Oaks for treatment. I am confident that I have been equipped with the tools I need to live a happy and sober life. Thank you so much for saving my marriage and my life.

Twelve Oaks saved my life, no other way to say it. The staff really care. You guys were the best decision I ever made. Thanks to Twelve oaks I am happy and have found peace. God bless you all!

I cannot express how much I DO NOT recommend this facility! I was looking for treatment for my sister and made the mistake of calling Twelve Oaks. I spoke to a woman, Carla, and explained my family's situation. My sister has addiction problems complicated by pain management issues. Searching for a facility that can deal with both issues is what lead me to Twelve Oaks in the first place. The facility is listed on pain management and addiction web sites and I was told my numerous people, including Carla, that Twelve Oaks provided pain management therapy as well as drug addiction therapy. This was a flat out LIE. Apparently they will say anything to get you to send your family member there in order to get your money. I was called almost every day after first speaking to someone there, and they would ask me how my situation was coming along. I thought this meant they genuinely cared, but it was obviously another sales tactic. Once she was there, everyone at the facility became uncooperative, would not return phone calls or emails, it was like a total 180. Then, my sister was discharged after only 1 and 1/2 weeks because our insurance would no longer pay BECAUSE they did not include pain management in her treatment as they claimed they would. Now insurance wont pay for the time she did spend there and my family is stuck with the bill on top of being devastated by the situation we have been placed in. These people should be ashamed of themselves for lying to people who are going through something as difficult as addiction in the family. Taking advantage of our families' requests for help by manipulating us unto buying a plane ticket and sending her to a place under false pretenses is despicable at the least, and possibly even criminal, which I will be looking into. DO NOT, DO NOT consider this place for treatment.

After being lured in by their webstie and smooth talking telephone staff, I sent my 17 year old daughter from our home in Massachusetts to 12 Oaks in Florida. As my insurance would not cover the cost of the treatment, I was offered "a cash discount" and charged $6000 to my credit card towards their "reduced cost" of $8000 for the first thirty days of treatment.

My daughter had been in a rehab center a few months prior and was discharged due to a behavioral issue. In my conversations with 12 Oaks, I told them of this and asked how they would handle this as I didn't want her to get thrown out thousands of miles from home. I was assured over and over that their professional staff is trained to handle any situation and not to worry.

In accordance with the terms of their "reduced cost", the daily rate is lower; however, if you leave before the minimum of 30 days the daily rate MORE THAN DOUBLES. Of course I agreed to these terms as I was sure I was not going to bring her back home before 30 days.

I booked an expensive one way flight to Florida and placed my child on a plane to Florida; it broke my heart (and bank account) but all I wanted was the help my daughter so desperately needed.

Nine days later about 10:00 at night I received a call from 12 Oaks informing me that my daughter MUST LEAVE their facility immediately! YES, 10:00 at night, thousands of miles away, my very sick daughter was being discharged for an altercation with a male patient.

After DEMANDING and threatening to call the authorites in Florida, i was finally allowed to speak on the phone with her to try to find out the story. Apparently, a male patient had been verbally tormenting my daughter daily and constantly since her arrival. She states the staff witnessed the abuse and did nothing to protect her. Finally, the tormenting was too much and an altercation ensued. According to her, staff witnessed the fight and after it was broken up, SEVERAL members of the STAFF high fived her!! YES, high fived her!

The short time she was there, she received NO private care or counseling-she saw a physician one time that I am aware of. Medication was prescribed but NEVER received. I did not receive one phone call from the staff regarding her care or progress.

I am still in the process of trying to get my money back. I have paid $5,000 for her to stay in this "treament center" for nine short, abusive, useless days. Please DO NOT send your loved one here--they are truly only out for the money and have no concern for the treatment of these desperate sick children.

I stayed at 12 oaks for a 28 day program. Being an adult you can leave at anytime, however, if you are someone that WANTS help then you will stay. 12 Oaks saved my life. I did not stay sober after my graduation but it gave me tools and planted a seed that eventually led to my sobriety. I now have over a year sober and couldn't be happier! Thanks to all 12 Oaks staff!!!



Shannen

12Oaks 9-6-07 to 10-4-07

Sobriety date 5-27-09

i had a family member stay at twelve oaks about two months ago and it was a joke. they are just out for the money. they let someone with a serious drug problem come and go as he pleased. as a matter of fact, he had check himself out of this so cause medical facility and none of our family was notified. we thought he was getting help and treatment. I mean no one was notified. Claim some kind of privacy act bull. of course at admission time it was okay because they had to get their money first. we have come to find out that what we thought was at least a months worth of treatment was at best a week. i WOULD NOT recommend this place to my worst enemy.