Jim Riehl's Friendly Chrysler Jeep

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CLOSED NOW - Opens at 8:30am

Popped in about 7:45am on a Friday 6-7-13 to see if I could get my jeep aligned. I told the service writer that I was from downriver and needed the car back no later than 3pm. He said it would be done in a couple hours. He phoned me at little after 10:30 and said it was done. Amazing!

My van was consuming a quart of oil every week. Brought the van in and there were many leaks including the oil pan, front crank seal, lower intake gasket, etc. I purchased the extended lifetime warranty when we purchased the vehicle. The dealership took care of all repairs and went above and beyond by waiving the brake inspection fee because a rental car was unavailable while my van was in the shop. Our warranty includes a rental car for any service call. Jim, took care of the lifetime powertrain inspection as well. The repairs were covered by the powertrain warranty. For the first time I felt the service department was working for me, the customer. They have gone above and beyond my expectations and for the first time in 5 years I genuinely feel like a valued customer. Prior to this experience I was very unhappy with past service encounters and told my husband we would never buy another Chrysler product. After this experience I will likely buy my next vehicle from this dealership. Thank you Jim for going the extra mile and making me feel valued and important.

A few weeks ago, we leased a 2013 Ram 1500 Big Horn for my wife. Our salesman, Bob Lesko, worked out such a great deal for us, that we decided to lease a second Ram (this time, for myself). Again, Bob went above and beyond, and found a truck that met all of my requirements, right down to the Flame Red color. My wife and I both LOVE our new trucks, and highly recommend Bob Lesko!!

I was very pleased--as I usually am--with the efficiency and courtesy of your staff. Oil change and tire rotation took hardly any time at all.

Enjoyable Experience! Rob Piccirilli was very efficient and pleasant to work with; I would definitely recommend him to others looking for a vehicle to purchase.

Express oil and filter change. Everything was handled professionally from taking the order to delivery. Car washed. Total time 45 minutes same as estimate.

i came in to have my oil changed on a Saturday morning. Service was good. My only request would be that they offer coffee for those waiting.

I am a regular customer, so it was very nice to be recognized and greeted by name by Sonny when I pulled in. Jim Brewer always treats me great! My car was ready in approx. a hour and a half just as Jim promised!

The oil change special was brought to my attention by a friend. It was worth the ride, I live in Chesterfield, Mi. 23 Mile and Baker Road, at 51989 Kristen. This was not a two minute ride.

My experience was pleasent, except for a service person complaining about the number of customers being sent back to the write up desk. Poor showing of your attitude towards your customers. W/O customers you would not be needed.

Great, had my oil changed, they promised one hour and it was one hour and 10 minutes when completed.

Came in for an oil change, the service man that greeted me was very friendly

I came in for an oil change. I was written up immediately, the service only took about a half an hour. The service technician was friendly.

As always very friendly people handled getting my oil changed and tires rotated! They also returned a freshly washed vehicle to me.

our salesman was john w he listened to what we wanted and put us in the vehicle my husband wanted at a price and with the deal we could afford.

Jim Riehl Auto Group, both in Lapeer, and particularly as of late in Warren, has served my wife and I well in the leasing and purchasing of several vehicles. Their service was outstanding every time. The new lease cars which came from Lapeer were delivered to our home in Macomb Township personally. Our purchases in Warren were attended to by a fantastic salesman (Kirk Rowe), who made them smooth, and pleasant from start to finish. I'd go back there EVERY time I had a vehicle purchase or lease to make.