Ascent Audiology & Hearing

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I would Highly recommend Very professional and friendly

I would recommend them. I love the way they greet me when I come in, they address me right away. They're so eager to please me and I feel welcome ever time I visit the office. When I think of Ascent I think of them with a smile. They are all very friendly!!!

Excellent service through the years!
Once again, the service was excellent. Upon entering the office we were met with a warm greeting and a friendly smile. After checking in the doctor came out to the lobby to greet us. The appointment started on time, the problem with the hearing aid was quickly identified and repairs completed. While I was in the office with the doctor my husband was offered coffee and was assisted with a battery question. The doctor did not take long to fix the hearing aid and conduct a test of my hearing. We were soon on our way after making an appointment for the next checkup.

Dr Anzola and her staff are superb
Both when receiving an assessment and helping with maintenance of devices, Dr Anzola are warm professional and caring. Would wholeheartedly recommend.

As good as advertised
I was skeptical after the ""free"" test because my wife had hearing aids and I could hear better than she. Now I appreciate that I wasn't hearing the full range of frequencies and appreciate the ability to adjust to different environments. I was seen by three different doctors. Each visit led to improved comfort and functionality.

Couldn't be better
It's not easy getting hearing aids for the first

time at age 86. However, Dr. Anzola made it

as painless as it could be. She never appear

rushed or cut off questions, as do so many

physicians when dealing with seniors. She

provided the opportunity to return at any

time for a "refresher" and we took advantage

of this. Again, the explanations and help were

spot-on. All of this is delivered with

compassion and smiles.

Very professional and Friendly Team / Doctors.
I have had several hearing aid sets every 3 years for last 16 years: my best experience is with Ascent to whom I refer friends who appreciate them too.

Excellent service

I have been a patient of Dr. Anzola's for about 4 years. She is very patient and answers all your questions. I have never been kept waiting, she is always prompt. My children no longer complain that I have the TV to loud and no one even knows that I wear them. The entire staff is very pleasant and all know their business. I highly recommend them.

Excellent

Dr. Anzola is very competent and professional and focuses her all attention on the patient during visits. She is also very accessible if needed between visits. Her staff is friendly, efficient and professional, leaving patients with a feeling of welcome and appreciation My experience at Ascent Audiology overall has been excellent and I would not hesitate to recommend them.

A Wonderful Experience

Dr. Anzola is so professional, she listened to me, understood my needs and worked to solve the issue, and she gave exactly what I need. her staff is friendly and knowledgeable. they could've get the best out of my health insurance, I am so happy with my new hearing aids. Ascent saved me time and money. and also I had my captioned telephone as a gift. GOOD, GOOD JOB.

I have been a patient of Dr. Anzola's on two occasions looking for hearing aids that solve my type of hearing loss...unfortunately the technology is not there yet but Dr. Anzola has made every effort to help. I really appreciate her concern and persistence and perhaps in the future something will WORK!!!

Outstanding response to my needs with quick and appropriate results

The service is always there when necessary and prize worthy in delivering a solution. I will recommend this service and the staff without reservation.

I have been getting hearing aid support from Drs Anzola and Thorne for around a year now and I am impressed by the extraordinary high quality of their support. They are very attentive to detail and customer concerns and I am fully satisfied with their service. I would recommend this practice to anyone considering hearing aid support.

Professional and Caring.

Dr. Anzola and Dr. Stone have treated me as an individual, with individual needs, and not some one-size-fits-all factory line. They are clearly working to optimize my hearing, not only spending the time to fine-tune my aids, but also providing me with resources for ways I can be actively involved in caring for myself, such as improved lip-reading. Twice this year, once for each ear, I've needed to come in without an appointment to have an aid fixed, and they've accommodated me into their schedule quickly and cheerfully.

dr. anzola is always very personable & thorough with her care of my elderly mother's hearing loss. dr. anzola is always very personable & thorough with her care of my elderly mother's hearing loss.

Dr Thorne was wonderful. She made me feel completely at ease talking about a hearing loss problem I had become increasingly embarrassed about: I found it hard to hear in situations with lots of ambient background noise. I was always shouting at business networking events, and talking too loudly at social gatherings, and had just started to not go to those things...which isn't good because I'm a consultant and I need to go to those events to build my business, and I also like social occasions...but not when I can't hear people. She listened to everything I had to say -- the emotional parts, not just the technical parts, did a hearing assessment, reviewed the results with me, and got me set up with a hearing aid optimized to address the problem all on my first visit. The next weekend, at a noisy, busy conference, I could hear with comfort in ways I hadn't been able to for years. The staff was also familiar with my medical coverage and took care of the claim filing.

The Ascent team, and in particular, Dr. Ana Anzola provided excellent service and value for money in helping me replace my previous hearing aids. Picking the right technology and product presentation was carefully managed and the outcome was very satisfactory..

You can tell that Dr. Ana Anzola has a passion for her practice and area of expertise, but also compassion for her patients. She couldn't be nicer as a person, but as a doctor she is all business when it comes to testing, fitting and recommending hearing aid products. I have hearing loss in both ears from decades of scuba diving, hunting and shooting, more on my left than right (being left-handed). It was starting to affect family, social and work gatherings, when I could not hear due to background noise or people speaking at the same time. I also have a very bad case of tinnitus (ringing in the ears). Dr. Anzola was very patient in explaining the issues and options. I ended up getting both in-ear and behind-ear hearing aids, and both work well, though I am more partial to the behind ear ones at the moment. Both sets are tiny, barely visible, if at all, and work well. I opted for the full service plan, with the best "chip" and the highest level of insurance, batteries, etc.

After two unsuccessful experiences with hearing aid specialists, I found a winner in Dr. Anzola. She is persistent both in identifying problems and finding solutions. With all my hearing challenges,she finds creative solutions. Thanks very much, Dr Anzola. Alice McIntyre

Great location, great staffs. Very professional and knowledge to fulfill customer's needs. Unlimited resources of hearing aids and equipments for tuning, etc.

I was referred to Ascent by a mailer that came to my house and have been going to them since December 2010. I would highly recommend them because they try to give me my hearing back and I'm hearing as expected!!